Home / REFUNDS & RETURNS

RETURNS:

Unfortunately, we cannot accept returns of this product.  

 

REFUNDS & EXCHANGES:

If you do not receive your products or if it is damaged in transit, please contact our online customer service by email: info@eaulife.com within 3 business days to arrange for replacement product or refund. We will send you an email to notify you that we have received your claim. and will notify you of the status of your refund or replacement of the damaged product.

If you are approved for a refund, it will be processed, and a credit will automatically be applied to your credit card or original method of payment.  In the event of replacing damaged product, we will send out an immediate notification with shipping details for delivery of the replacement product.

 

LATE OR MISSING REFUNDS:

(if applicable)
If you haven’t received a refund yet, first check your bank account again or contact your credit card company, it may take some time before your refund is officially posted per the credit card policies.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@eaulife.com.